This Privacy Policy explains how 7gain collects, uses, stores, and protects the personal information of players registered on the 7gain platform. We are committed to handling your data with transparency, security, and full respect for your rights under Philippine law. Please read this document carefully before registering or using any 7gain service.
Last Updated: May 2026This Privacy Policy applies to all personal data processed by 7gain in connection with the operation of the 7gain online casino and sports betting platform, accessible at https://7gain.app and any associated mobile-optimized interfaces ("the Platform"). It applies to all registered players, prospective players who browse the Platform, and any individual who contacts 7gain through our support channels.
7gain ("we," "us," or "our") acts as the data controller for all personal data collected through the Platform. We are committed to complying with the Republic Act No. 10173, also known as the Data Privacy Act of 2012 (DPA) of the Philippines, and its Implementing Rules and Regulations, as administered by the National Privacy Commission (NPC).
By registering a 7gain account or continuing to use the Platform after this Privacy Policy has been made available to you, you acknowledge that you have read, understood, and consent to the data practices described herein. If you do not agree with any part of this Privacy Policy, you should discontinue use of the Platform and contact us to close your account.
Your Privacy Matters: 7gain does not sell, rent, or trade your personal data to third-party marketers. Your information is used solely to operate the Platform, comply with legal obligations, and improve your experience as a 7gain player.
7gain collects the following categories of personal data from players and Platform users:
| Data Category | Examples | Legal Basis |
|---|---|---|
| Identity & Contact | Name, email, mobile, address | Contract performance; Legal obligation |
| KYC Documents | Government ID, proof of address | Legal obligation (AML/DPA compliance) |
| Financial | GCash number, bank account, transactions | Contract performance; Legal obligation |
| Gaming & Behavioral | Bet history, session data, limits | Contract performance; Legitimate interest |
| Technical & Device | IP address, device info, cookies | Legitimate interest; Consent |
7gain collects personal data through the following channels and methods:
The majority of data 7gain holds about you is provided directly by you during the account registration process, KYC verification, deposit and withdrawal transactions, customer support interactions, and when you update your account profile or responsible gaming settings.
When you access and use the 7gain Platform, we automatically collect technical and behavioral data through server logs, cookies, and similar technologies. This includes your IP address, device information, pages visited, games played, and session duration. This data is collected to ensure Platform security, detect fraud, and improve the player experience.
7gain may receive data about you from trusted third-party service providers, including:
7gain uses your personal data for the following specific purposes:
Marketing Opt-Out: If you no longer wish to receive promotional emails or SMS messages from 7gain, you can unsubscribe at any time by updating your communication preferences in your account settings or by contacting our support team at [email protected].
7gain does not sell, rent, or trade your personal data to third parties for their own marketing purposes. We share your data only in the following limited circumstances:
We share data with carefully selected third-party service providers who assist us in operating the Platform. These include payment processors, KYC verification providers, fraud detection services, cloud hosting providers, and game suppliers. All service providers are contractually bound to process your data only on our instructions and in accordance with applicable data protection law.
7gain may disclose your personal data to Philippine government authorities, law enforcement agencies, the National Privacy Commission, PAGCOR, or the Anti-Money Laundering Council (AMLC) where required to do so by law, court order, or regulatory directive. We will notify you of such disclosures where legally permitted to do so.
In the event of a merger, acquisition, or sale of all or part of 7gain's business, your personal data may be transferred to the acquiring entity as part of that transaction. You will be notified of any such transfer and your rights under this Privacy Policy will continue to apply.
We may share your data with third parties in any other circumstances where you have given your explicit prior consent to such sharing.
7gain retains your personal data for as long as your account remains active and for a period thereafter as required by applicable Philippine law and regulatory obligations. Specific retention periods are as follows:
Upon expiry of the applicable retention period, your personal data will be securely deleted or anonymized so that it can no longer be associated with you as an individual.
7gain implements comprehensive technical and organizational security measures to protect your personal data against unauthorized access, accidental loss, destruction, or disclosure. Our security measures include:
Despite these measures, no data transmission over the internet or electronic storage system is completely secure. While 7gain takes every reasonable precaution to protect your data, we cannot guarantee absolute security. In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, 7gain will notify the National Privacy Commission and affected players in accordance with the requirements of the Data Privacy Act of 2012.
Your Role in Security: You are responsible for keeping your 7gain login credentials confidential. Never share your password with anyone. 7gain staff will never ask for your password. If you suspect your account has been compromised, contact our support team immediately.
7gain uses cookies and similar tracking technologies to operate the Platform, remember your preferences, and analyze usage patterns. The types of cookies we use are:
These cookies are essential for the Platform to function and cannot be disabled. They include session cookies that keep you logged in during your visit and security cookies that help detect fraudulent activity. No consent is required for these cookies as they are necessary for the service you have requested.
These cookies remember your preferences such as language settings, responsible gaming limits display, and game lobby layout. Disabling these cookies may affect your experience on the Platform.
We use analytics cookies to understand how players interact with the Platform — which games are most popular, how long sessions last, and where players encounter difficulties. This data is aggregated and anonymized and is used solely to improve the Platform. You may opt out of analytics cookies through your browser settings.
You can control and manage cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of the 7gain Platform. For more information on managing cookies, refer to your browser's help documentation.
Under the Data Privacy Act of 2012 of the Philippines, you have the following rights with respect to your personal data held by 7gain:
To exercise any of these rights, please contact our Data Protection Officer at [email protected]. We may need to verify your identity before processing your request. We will respond to all legitimate requests within the timeframes required by applicable law.
7gain strictly prohibits the use of the Platform by persons under 21 years of age, in accordance with Philippine law governing casino-style gambling. We do not knowingly collect personal data from individuals under 21 years old.
As part of our KYC verification process, all players are required to submit proof of age before their account is fully activated and before any withdrawal can be processed. Any account found to belong to a person under 21 years of age will be immediately suspended, all personal data will be securely deleted, and any deposited funds will be returned to the source payment method.
If you believe that a minor has registered on the 7gain Platform, please contact us immediately at [email protected] so that we can take prompt action.
7gain reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, applicable Philippine law, or regulatory requirements. When we make material changes to this Policy, we will notify registered players by email and/or by displaying a prominent notice on the Platform prior to the changes taking effect.
The "Last Updated" date at the top of this Privacy Policy indicates when the most recent revision was made. We encourage you to review this Policy periodically to stay informed about how 7gain protects your personal data. Your continued use of the Platform following the publication of a revised Privacy Policy constitutes your acceptance of the updated terms.
If you have any questions, concerns, or requests regarding this Privacy Policy or the way 7gain handles your personal data, please contact our Data Protection Officer:
If you are not satisfied with our response, you have the right to escalate your complaint to the National Privacy Commission of the Philippines, which is the supervisory authority responsible for enforcing the Data Privacy Act of 2012.
National Privacy Commission: The NPC is the Philippine government body responsible for administering and implementing the Data Privacy Act of 2012. Players who believe their data privacy rights have been violated may file a complaint with the NPC through official NPC channels.
Six commitments we make to every Filipino player
All data transmitted between your device and 7gain is protected by TLS encryption. Sensitive stored data uses AES-256 encryption — the same standard used by Philippine banks and financial institutions.
7gain does not sell, rent, or trade your personal information to third-party marketers — ever. Your data is used only to operate your account, comply with Philippine law, and improve your gaming experience.
7gain's data practices are fully aligned with Republic Act No. 10173 — the Data Privacy Act of 2012. We maintain a registered Data Protection Officer and comply with all NPC guidelines applicable to online gaming platforms.
Access, correct, or request deletion of your personal data at any time. Update your marketing preferences, manage cookie settings, and exercise all your rights under the Data Privacy Act directly through your 7gain account.
7gain collects only the personal data that is strictly necessary to operate your account, verify your identity, process payments, and comply with Philippine regulatory requirements. We do not collect data for its own sake.
In the unlikely event of a data breach affecting your personal information, 7gain will notify you and the National Privacy Commission within the timeframes required by the Data Privacy Act of 2012 — no delays, no cover-ups.
Now that you know exactly how 7gain protects your personal information, you can play with complete peace of mind. Join thousands of Filipino players from Manila to Cebu to Davao who trust 7gain for fair games, fast GCash payouts, and a platform that genuinely respects their privacy.
Must be 21 years or older to register. Please gamble responsibly.